We bridge the
communications gap between product vendors and end-user customers. We
serve as a conduit that works with vendors to improve product designs and
better reflect the needs of the marketplace as we help end-users with their
planning, trials and project implementations of best-of-breed solutions.
Vendors can be so
wrapped up in the features and functions of their products that they fail to
place sufficient emphasis on the financial and economic benefits that make
the ultimate difference in a purchasing decision. Customers similarly
fail to see opportunities to creatively apply products and technologies to
successfully improve their operations.
We help end-user customers
everything right as they plan and execute projects matching business needs
with new products and technologies. We assist them to
understand and formulate the "total value" proposition that
enables their decision-makers to justify
going forward. Our role as consultant advisors and facilitators includes
needs assessment, planning, business case and process development, product
selection and sourcing, integration, customization, training, documentation,
roadmaps, change management and other functions that are important to a successful
introduction of new products into the marketplace. We jointly
organize, direct and manage project teams that include client members when
and where appropriate.